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No active incidents. Last incident closed 12 days ago.

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90-day uptime

Components

Last 90 days Operational Degraded Outage Today

Recent incidents

Brief degradation in email delivery

May 8, 2026 · 14:22 – 14:54 ET · 32 minutes · affected pulse notifications

Resolved

14:22 ET Identified — Postmark reported elevated queue times for transactional email. We confirmed pulse reminders were delayed by 12–18 minutes; in-app notifications unaffected.

14:31 ET Monitoring — Postmark's incident closed; queue draining. We failed over notifications to our secondary provider for the affected window.

14:54 ET Resolved — All delayed emails delivered. No data was lost; no action required by customers. Post-mortem posted in-app for admins.

Scheduled maintenance — database minor-version upgrade

Apr 21, 2026 · 02:00 – 02:08 ET · 8 minutes · planned, communicated 72 hours ahead

Completed

Apr 18 · 09:00 ET Scheduled — Customers notified via email and in-app banner. Window chosen to minimise overlap with active workspaces.

Apr 21 · 02:00 ET Started — OffDeck became read-only for 4 minutes during the version swap.

Apr 21 · 02:08 ET Completed — Read-write restored. No write-loss; in-flight requests retried successfully.

Login latency spike, EU region

Mar 14, 2026 · 11:08 – 11:46 ET · 38 minutes · EU workspaces only

Resolved

11:08 ET Identified — Authentication latency in eu-west-1 climbed above 1.2 s. Traced to a slow query introduced by a deploy 90 minutes earlier.

11:26 ET Mitigated — Rolled back the deploy. Latency returned to baseline within 2 minutes.

11:46 ET Resolved — Fix re-deployed with the offending query refactored. No user-facing data impact.

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