In one paragraph.
By creating an OffDeck account or using OffDeck on behalf of a company, you agree to these terms. We'll provide the OffDeck product and services with reasonable care; you'll use them lawfully and pay for what you use. You own your data; we own OffDeck. Either of us can end the relationship with reasonable notice. Disputes go to arbitration in New York under New York law. The full version is below; the short version above is the spirit of it.
Who's who.
"OffDeck", "we", "us", "our" means OffDeck, Inc., a Delaware corporation. "You" means the person and/or company that has agreed to these terms. If you accept on behalf of a company, you confirm you have authority to do so — the company is the customer of record.
Your account.
- One person, one account. Sharing logins isn't permitted — not because we'll come after you, but because the audit trail breaks.
- Keep credentials safe. You're responsible for activity under your account. Tell us promptly if something's compromised: [email protected].
- Admins can act on behalf of the company. If your company adds you to its workspace, the company's admins can modify, export, or delete your work-related data.
Acceptable use.
Use OffDeck for the operating practice it's built for. Don't:
- Use it to harm, harass, or surveil people — including by repurposing anonymous pulse data to identify individuals.
- Try to break our security, scrape, or reverse-engineer the product.
- Use OffDeck where doing so would violate applicable law.
- Resell or rebrand OffDeck without a written reseller agreement.
We may suspend accounts that violate this section. We'll try to give notice and a chance to fix things; in egregious cases we won't.
Your content.
Everything you and your team put into OffDeck — assessments, reflections, configurations, growth plans — remains your content. You grant us a limited licence to host, process, and display it solely to operate and improve the product for you. We do not sell it, lease it, or use it to train third-party AI models.
You can export your content any time. On termination, we delete it — see privacy.html#retention for the timeline.
Fees & billing.
Subscription fees are listed on pricing.html and billed in advance, monthly or annually. Taxes are added where required. We accept major cards and ACH for annual plans.
If you cancel a monthly plan, you keep access until the end of the current period — no refund of the partial period. If you cancel an annual plan early, we don't refund the unused months unless you've used OffDeck for less than 60 days, in which case we will. Email [email protected].
We may change our prices with at least 60 days' notice — never mid-term. If you don't like the new price, you can cancel before it kicks in.
Intellectual property.
OffDeck (the software, the brand, the assessment library, the design) is ours. You may use it under these terms; you may not copy or repurpose substantial parts of it without permission. We may use your company name and logo to refer to you as a customer in case studies and our customer logo wall; if you'd rather we didn't, write to us and we'll honour that.
Privacy & security.
How we handle your data is described in the privacy policy and the security page. Both are incorporated into these terms by reference. For DPA, BAA, or regional residency contracts, write to [email protected].
Termination.
You can cancel any time, from settings or by emailing us. We can suspend or terminate accounts for material breach of these terms with reasonable notice (immediately in cases of fraud, security risk, or legal requirement).
When the relationship ends, we'll honour the data-retention timeline in our privacy policy.
Warranties & disclaimers.
We'll provide OffDeck with reasonable care and skill. Beyond that, OffDeck is provided "as is" and we disclaim all other warranties, express or implied — including merchantability and fitness for a particular purpose — to the extent permitted by law.
OffDeck is a tool for thinking, not a substitute for it. We are not your accountant, your lawyer, your therapist, or your board.
Limitation of liability.
To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, special, consequential, or exemplary damages, including loss of profits or data. Each party's total liability arising out of these terms is capped at the fees you paid us in the 12 months preceding the claim — or $100, whichever is greater. Some jurisdictions don't allow these limits; if you're in one, the limits apply only as far as the law permits.
Indemnification.
You'll defend us against third-party claims that arise from your content or your misuse of OffDeck. We'll defend you against third-party claims that OffDeck itself infringes someone's intellectual property — provided you tell us promptly and let us run the defence.
Disputes & governing law.
These terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Disputes will be resolved by individual binding arbitration administered by JAMS in New York County, NY, under JAMS' Streamlined Arbitration Rules. Each side waives the right to a jury trial and to participate in a class action. Small-claims court is fine for disputes that fit there.
EU and UK customers can also use their local courts where mandatory law gives them that right.
Changes to these terms.
If we materially change these terms, we'll email you at least 30 days before the change. Continuing to use OffDeck after the change means you agree to the new terms. If you don't, cancel before the effective date and we'll prorate annual plans.
Contact.
Legal: [email protected]. Privacy: [email protected]. Anything else: [email protected]. OffDeck, Inc., 67 Bedford Avenue, Brooklyn, NY 11211, USA.